Shipping and Delivery
Effective Date: 29 July 2026
Website: www.canvasconnection.in
Contact Number: +91 8744060373
Address: The Kings Reserve, Gamma 2, Greater Noida
Shipping & Delivery Policy
At Canvas Connection, we primarily provide digital services, including online art classes, webinars, workshops, and downloadable learning materials. This Shipping & Delivery Policy explains how access to our services and any physical products (if applicable) are delivered.
1. Digital Course Delivery
After successful payment and registration:
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You will receive a confirmation email and/or SMS/WhatsApp message.
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Class details, joining links, schedules, and relevant instructions will be shared using the registered email address or mobile number.
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Access to online classes, webinars, and digital learning materials is generally provided within 24 hours of successful payment or as per the scheduled course start date.
2. Webinar & Online Class Access
Participants will receive:
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Class or webinar joining link
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Schedule and session timings
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Learning resources (if applicable)
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Instructor details (where applicable)
Please ensure that your registered email address and mobile number are correct to receive timely updates.
3. Physical Products (If Applicable)
If Canvas Connection offers art kits, painting supplies, certificates, merchandise, or other physical products:
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Orders will generally be processed within 1–3 business days after payment confirmation.
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Delivery timelines typically range from 3–10 business days, depending on the delivery location and courier partner.
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Delivery times may vary due to weather conditions, public holidays, courier delays, or other unforeseen circumstances.
4. Shipping Charges
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Shipping charges (if applicable) will be displayed during the checkout process before payment.
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Promotional offers may include free shipping on selected products.
5. Order Tracking
For physical shipments, tracking details will be shared via email, SMS, or WhatsApp once the order has been dispatched, wherever available.
6. Delivery Delays
While we make every effort to ensure timely delivery, Canvas Connection is not responsible for delays caused by:
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Courier service disruptions
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Natural disasters
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Government restrictions
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Incorrect shipping information provided by the customer
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Events beyond our reasonable control
7. Failed Delivery
If a delivery cannot be completed because of an incorrect or incomplete address, unavailable recipient, or other customer-related reasons:
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Additional shipping charges may apply for re-dispatch.
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Canvas Connection reserves the right to cancel the order if delivery is not possible after reasonable attempts.
8. Digital Delivery Issues
If you do not receive your course access, webinar link, or confirmation within the expected timeframe, please contact our support team. We will verify your registration and provide the required access as soon as possible.
9. Contact Us
For any questions regarding shipping, delivery, or course access, please contact:
Canvas Connection
Website: www.canvasconnection.in
Phone: +91 8744060373
Address: The Kings Reserve, Gamma 2, Greater Noida
